When I decided to purchase an engagement ring, I expected to have a typical "shopping around" experience. I expected I would be traveling from jeweler to jeweler deciding who I trusted most, who might be ripping me off, or who may try to take advantage of an inexperienced shopper. Bernie Robbins was my first stop and my only stop. I was immediately greeted by a very welcoming staff and directed to speak with David. Right away I knew that David took me seriously as a customer/client. As I was clueless about ring shopping, he was very helpful with the process, including suggesting I involve my soon to be fiance's family in the process. And shopping for a ring is nothing short of a "process." David was always available, even during nonworking hours, to discuss my concerns or give updates. What I finally ended up with was a beautiful, unique ring that I expect will leave my girlfriend of five years speechless. I can already envision it on her finger as it fits her style precisely. I can not say enough about my experience with David at Bernie Robbins. Great business and staff, I will be back.
Joseph was incredible! He helped me combine two heirloom rings into one beautiful ring. He was perceptive to my style and steered me to choices that fit so well with that. Kathy set me up with a band with a hidden hinge mechanism that allows for the perfect fit and bypasses a knuckle that has swollen with age. It was a fun experience and everyone in the Wayne store contributes to that. There is a dedication to service with a happy, upbeat vibe that makes for a great consumer experience!
After many years as a customer at a competitor across the street and not being happy , I decided it was time to find a new jeweler.
So when I wanted to buy my husband a new watch I went to Bernie Robbins. I was promptly greeted by Laura. She is so helpful and knowledgeable and not at all pushy. She gave me a great price, too. I then returned to purchase a necklace for my daughter's bday. Laura helped me pick out the most perfect thing which my daughter loves.
I have since returned to buy my son a watch and have had 2 necklaces remodeled by their expert jeweler which turned out beautifully.
Everyone at Bernie Robbins is always so nice and welcoming and Laura is an absolute sweetheart. I tell anyone I know who is looking for jewelry to see Laura. She's the best!!
My wife and I have been coming to Bernie Robbins jewelers for a couple of years. Every time we do, we work with David, and he is outstanding! We correspond with him in regards to our visits, and he always accommodates our schedule. We purchased a couple of Rolex watches, other hearts on fire jewelry, and even brought my brother there who secured an engagement ring for his soon to be fiancée. We absolutely love going there! Everyone is always super friendly and extremely helpful. We highly recommend Bernie Robbins to anyone looking for an extraordinary jewelry shopping experience!
Great place! quickly became my favorite jewelry store. Got a new watch and then I was so happy with the experience that I returned to get one for my wife.
The service all around is great, but Brad in particular is outstanding. He is always welcoming, polite and easy to talk (plus he's an Eagles fan). I never feel rushed and I really appreciate the attentive but easy-going atmosphere.
I like to leisurely browse and I feel very comfortable doing that here. I'm looking forward to going back
Dyllon & Erica M.
My Fiancé Erica and I couldn’t be more grateful for not only the great experience with Bernie Robbins, but also our wonderful experience with the Tropical Travelers! This trip was truly the finishing touches of our engagement. Puerto Vallarta is such a beautiful place, and thanks to you we were able to share it together.
I personally would like to thank Ellen from Bernie Robbins for being wonderful throughout the whole process of finding the best engagement ring for Erica. Also to you Jennifer Byrne for the wonderful vacation. You were there every time we had a question, and worked with us even when we were in a pinch.
Thanks again for the great trip! I’ve already spoken so highly about both Bernie Robbins and Tropical Travelers to friends and family, and I will certainly remain doing so!
“I wish I could give more stars for my experience with Bernie Robbins Jewelers. I walked in a little bit apprehensive and nervous at first because I knew NOTHING about diamonds and wasn't exactly sure of what I wanted, but by the time I left I felt like an expert. David was the absolute best! He was so informative and patient with all of my questions, and explained everything I needed to know and consider when making a big purchase such as an engagement ring. I left the store feeling at ease and confident about my purchase, and I was so excited about the beautiful ring, it was everything I dreamed of!
"The store was bright, warm, and comfortable with a friendly welcoming staff. David was very professional, honest, and genuinely seemed to care about my happiness with what I was choosing to purchase, rather than just trying to make a sale like most places. He kept in contact with me and kept me updated until the day I finally picked up my ring, which I appreciated very much. I will be recommending David and Bernie Robbins to all of my friends, and I will go there first for future purchases!”
“Can't say enough good things about Bernie Robbins. Beyond the stellar selection of jewels and watches for sale with all around, all-world saleswoman, Judy Levine, is a service department second to none. Andy and James will take care of your watches and jewelry like it was their own. Need a watch adjustment, battery, service. Done. On time and with a smile.”
“When we were thinking about getting married we started thinking about the perfect engagement ring. I having no idea of what to look in a ring went into a couple stores blindly and asked for some information. I got the best, most honest, and useful information at Bernie Robbins. Mindy was the first person I met there and I felt an instant connection with her as she really loves what she does and has a passion for her work. She is able to communicate difficult information simply to first-time buyers. This was wonderful and comforting when my fiancé came to the store the next time with me as I'd seen a ring I fell in love with and wanted to show him. I was a bit nervous as I didn't want him to feel pressured into making a purchase. Again, Mindy was calm, knowledgeable and genuine. My fiancé did not feel rushed or stressed. Mindy immediately answered all the questions he had whether it was about the types of variations in the jewelry to differences among gems and diamonds. She immediately transferred our desired ring into a very fair and competitive price.
"The ring my fiancé got me is my dream ring - a Gabriel and Co. diamond ring with filigree and millgrain (two words I fell in love with quickly!)
"What we loved most is that whenever we went to Bernie Robbins we worked with the same wonderful person, Mindy, each visit. The consistency was wonderful, and we even went back to share our news of the actual engagement with her! Mindy came out with champagne in flutes for us, and she was excited to hear all about how the proposal went! She gave us a complimentary bottle of champagne to take with us, too! I love how I can pop into Bernie Robbins to get my ring cleaned any time it needs it. It is always wonderful to see Mindy! We can't thank her enough for making ring shopping so wonderful! I love my ring for many reasons and one of them is because the journey in finding it is a beautiful memory.”