When I decided to purchase an engagement ring, I expected to have a typical "shopping around" experience. I expected I would be traveling from jeweler to jeweler deciding who I trusted most, who might be ripping me off, or who may try to take advantage of an inexperienced shopper. Bernie Robbins was my first stop and my only stop. I was immediately greeted by a very welcoming staff and directed to speak with David. Right away I knew that David took me seriously as a customer/client. As I was clueless about ring shopping, he was very helpful with the process, including suggesting I involve my soon to be fiance's family in the process. And shopping for a ring is nothing short of a "process." David was always available, even during nonworking hours, to discuss my concerns or give updates. What I finally ended up with was a beautiful, unique ring that I expect will leave my girlfriend of five years speechless. I can already envision it on her finger as it fits her style precisely. I can not say enough about my experience with David at Bernie Robbins. Great business and staff, I will be back.