Joseph was incredible! He helped me combine two heirloom rings into one beautiful ring. He was perceptive to my style and steered me to choices that fit so well with that. Kathy set me up with a band with a hidden hinge mechanism that allows for the perfect fit and bypasses a knuckle that has swollen with age. It was a fun experience and everyone in the Wayne store contributes to that. There is a dedication to service with a happy, upbeat vibe that makes for a great consumer experience!